Under the guidance of the Hong Kong Financial Bureau, internal compliance audits and internal system changes are conducted.
Due to this, the new KYC (identity verification) is suspended.
As a result, new card sales will also be stopped during the same period as the KYC suspension.
With this support, you can use ONECARD even more safely and securely.
We apologize for any inconvenience caused to our users.
Please wait for a while for the KYC audit to resume.
We are waiting for users who are undergoing KYC screening for a long time, so we will give you a charge of 10 USD equivalent when you pass KYC.
If you already have ONECARD, you can use it as usual.
If you are currently applying and would like to cancel your application, please contact us using the form below.